Cases we look at
Our work centres on losses where an identifiable party bears legal responsibility — a regulated firm, an adviser, a bank, or a recipient who can be traced.
- Unsuitable or negligent investment advice from a regulated adviser
- Unregulated investment schemes sold without proper risk disclosure
- Pension transfers and SIPP investments that should never have been recommended
- Authorised push payment fraud where a bank sent your money to a fraudster
- Cryptocurrency investment fraud with traceable counterparties or exchanges
- Boiler room, clone firm and impersonation scams
- Losses caused by professionals who facilitated the transaction without proper checks
How we assess your case
The first question is never 'how much did you lose' — it is 'who is legally responsible and can they pay'. We trace the payment route, identify every party who owed you a duty, and check the regulatory status of everyone involved.
From there we advise on the realistic routes: a civil claim, a bank reimbursement claim, a Financial Ombudsman Service complaint, a Financial Services Compensation Scheme application, or a combination. If we do not think recovery is realistic, we will say so rather than take your money to find out.
Protect yourself from recovery scams
Fraud victims are routinely targeted a second time by people posing as recovery agents, regulators or law enforcement. Any request for an upfront payment, a fee to 'release' frozen funds, or a transfer in cryptocurrency is a warning sign.
You can check whether a firm is genuinely regulated on the FCA Register and, for solicitors, on the Solicitors Regulation Authority's Find a Solicitor service. Our SRA number is 8000728 and our company number is 11325165 — please verify them independently rather than relying on any email or message that claims to come from us.
What to do immediately after a fraud
- Stop all further payments, however convincing the pressure to send more
- Contact your bank straight away and ask them to attempt a recall
- Report to Action Fraud, or Police Scotland if you are in Scotland
- Preserve every message, email, contract, screenshot and transaction record
- Note wallet addresses, account details and the names and firms used
- Take advice before engaging any 'recovery agent' who approaches you