Guides & advice
Plain-English answers to the questions people ask us most — written by the team that handles professional negligence and fund recovery cases every day.
Bank refused your scam refund? Your next steps (UK)
How to challenge an APP fraud refusal and escalate to the Financial Ombudsman.
No win no fee professional negligence claims, explained
What no win no fee really means, what it costs, and what to check before you sign.
Can I sue my accountant for negligence? (UK)
When a claim exists, what you must prove, and the time limits.
Are crypto recovery services scams?
How recovery fraud works, the warning signs, and how to check a firm is genuine.
Scammed online? What to do in the first 48 hours (UK)
The exact steps that give you the best chance of getting money back.
Scammed on GCash? How to report it and what to do next
Reporting, freezing accounts, BSP escalation and realistic recovery in the Philippines.
My solicitor missed a deadline — can I claim?
Missed limitation dates and court deadlines: why these claims are strong and what they recover.
Surveyor overvalued or missed defects?
When a negligent valuation or survey gives rise to a claim, and what it is worth.
Romance scam recovery (UK)
Bank reimbursement, the Financial Ombudsman, and realistic routes to getting money back.
How to make an AFCA complaint (Australia)
Step-by-step: what AFCA covers, time limits, and when a lawyer recovers more.
Pig butchering scams: how to recover your money
The long-con crypto investment fraud, and the routes that actually recover funds.
Forex, CFD and binary options scam recovery
Fake brokers, blocked withdrawals, chargebacks and regulator complaints.
How to complain to the Financial Ombudsman (UK)
The free route to overturning a refusal — deadlines, evidence and outcomes.
Bad financial advice? Claiming against an adviser (UK)
Mis-sold investments, pension transfers, SIPPs and failed advice firms.
Professional negligence time limits explained
The six-year rule, the discoverability extension and the 15-year longstop.
How much compensation for professional negligence?
How damages are built, loss of a chance, and what reduces an award.
Scammed in Australia? Reporting and recovery steps
Your bank, Scamwatch, ReportCyber, ASIC and AFCA — in the right order.
Scammed in the Philippines? Reporting and recovery
Banks and e-wallets, PNP-ACG, NBI, BSP and SEC — and cross-border claims.
Where people lose money online — every payment route
Bank transfers, cards, exchanges, e-wallets: which routes can still recover money.
Is this crypto exchange legitimate? A 10-minute check
Official registers in the UK, AU and PH, clone firms, and the universal red flags.
Exchange collapsed or froze withdrawals?
Creditor claims, adviser negligence and the deadlines that decide recovery.
How to get your money back from a scammer
Bank reimbursement, chargebacks, ombudsman complaints and negligence claims.
WhatsApp or Telegram investment scam?
How the groups operate, how to report them, and what can be recovered.
Task scams and fake online jobs
App-rating work, commission top-ups and how victims recover money.
Trading platform won't let you withdraw?
Telling a block from a fake broker, and the fastest recovery routes.
Can stolen crypto be traced and recovered?
What tracing shows, freezing orders, and when recovery is realistic.
Scammed on Facebook or Marketplace?
Refunds from your bank or card issuer, and what to do when refused.
Mis-sold pension transfer claims (UK)
Final salary transfers, SIPPs and unregulated investments.
Conveyancing negligence claims
Missed searches, defective leases and diverted deposits.
Invoice fraud and business email compromise
Who bears the loss, and the first 24 hours that decide recovery.